What happens when you ordered products from O-ring-stocks, but they don't meet your expectation?
We always strive to give our customers good advice about what products they need for their specific application, but it is of course possible that a product is not entirely as expected. This is how we deal with it:
If you want to exchange the wrong o-rings you can send these o-rings back to the address as stated below. For the new and correct o-rings you'll have to place a new order. This is because we want to avoid delays. When you place a new order you can see the current stock status, which results in you always knowing the actual stock before you order the o-rings.
If you just want to return your o-rings without ordering new ones you can send an e-mail to firstname.lastname@example.org stating you want to return the products. Because of this, we will know what to do when the o-rings arrive back at our warehouse.
The return adress is:
8091 XB, Wezep
Attention: All of the o-rings you want to return have to be unused and unopened!
You are given 2 weeks reflection period in which you can return your order.